Shipping policy

SHIPPING

Alchemical packages all products in sustainable, biodegradable packaging. Your postage bag can be home composted.

International shipping available World Wide. Rate by Weight applies.

For larger orders, please contact us directly to quote International Shipping Costs.

INTERNATIONAL CUSTOMS & DUTY CHARGES

Please be aware of any fees your local customs office may charge before placing your order. As the payment and knowledge of taxes/duties that may apply to your purchase are your responsibility and Alchemical cannot be held responsible for any charges.

If you choose not to pay duties on import and your parcel is returned to us, you will not be issued with a refund when the parcel is received – You will be issued with a credit note for the value of the products purchased only, less any shipping paid and an additional $10 will be deducted to cover return shipping costs.

DDP for all US orders which means all duties are prepaid for you by us to ensure tariff adherence and smooth transit through US customs.