SHIPPING & RETURN

SHIPPING

Alchemical packages all products in sustainable, biodegradable packaging. Your postage bag can be home composted.

Free shipping Australia wide!

International shipping available to United States and New Zealand. Charges apply.

 

RETURNS

We accept any product in its original, odour-free, unused or unworn condition*, for up to 30 days from the date of shipment. You may either receive store credit or a refund, less all shipping costs and a $1 restock fee per item, please understand that we are a small company and it would hurt us greatly if we had to pay for shipping expenses and restocking costs on non-defective returns.

*apparel returns must be absolutely unworn for sanitary reasons. If you wish to try something on for size please wear another garment underneath to keep things perfectly clean.

If you would like to exchange your item, please follow these easy steps:

- Email us with your original order number as well as a picture of the item you are returning (this helps us verify that it is new, and lets us refund your purchase before receiving it back at headquarters, cutting down on your wait time).

-Indicate whether you would like store credit (receiving a store credit allows you to exchange the item for a different size/etc.) or refund.

-Mail your item back to the address provided, forward the tracking number and receive your credit/refund.