SHIPPING & RETURN

 

SHIPPING

Alchemical packages all products in sustainable, biodegradable packaging. Your postage bag can be home composted.

Free shipping Australia wide for orders over $100.

International shipping available Worldwide - postage costs are determined by weight or the items. 

 

RETURNS

We accept return or exchange of any clothing product in its original, odour-free, unused or unworn condition*, for up to 30 days from the date of receipt. You may either receive store credit or a refund, less all shipping costs. We are a small company and it would hurt us greatly if we had to pay for shipping expenses on non-defective returns.

*apparel returns must be absolutely unworn for sanitary reasons. If you wish to try something on for size please wear another garment underneath to keep things perfectly clean.

We do not accept returns or exchange on any health or personal care products or gift cards. 

To initiate a return you can login to your customer account to request or email jadine@alchemical.com.au.